1. Try connecting your Parrot Skycontroller 3 and your device with a different cable, to eliminate the potential faulty cable issue.
When you have eliminated the faulty cable issue, and if you still cannot get the controller and device to synch, close your Parrot Skycontroller 3 to turn it off.
2. Try connecting your device to your ANAFI series drone’s Wi-Fi network and open FreeFlight 6.
If your device does not connect to your drone, try uninstalling FreeFlight 6 and reinstalling it (WARNING: if you use an iOS terminal, remember to save your FreeFlight 6 media on your device or on a computer, as uninstalling FreeFlight 6 will delete all your media).
When your device and drone are connected, plug your device to your Parrot Skycontroller 3.
After less than a minute, the full ecosystem connection (FreeFlight 6 on the device, Parrot Skycontroller 3, ANAFI series drone) should be restored.
If the full connection is not restored, contact Parrot Support as your Parrot Skycontroller 3’s USB-A connector is probably damaged.
