Some problems may occur if the iPod / USB device is al
ready connected to the Parrot MKi9200 before you turn on the ignition. Connect the iPod / USB device once the ignition
is turned on.
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General |
There is no sound from my vehicle’s loudspeakers, regardless of the source used. |
| Mute on Streaming option |
Check that the Mute on Streaming option is selected.
To do this, press the knob and select Settings > Audio > Mute on Streaming. |
| Installation |
Check the installation, in particular the MKi 9200's Mute cables.
Consult the installation F.A.Q for more information. |

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The sound is only coming through 2 speakers |
| Telephony function |
This is normal for the telephony function. |
| Music function |
This is probably due to an installation problem.
Check that your car radio is set up for all 4 speakers in the vehicle.
To do this, check your radio’s electrical diagram.
The presence of an amplifier may also be the cause of this problem.
In this case, consider a Line-in assembly and consult the installation F.A.Q for more information. |

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What is the “Mute on Streaming” option? |
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Once you have deactivated this option, the telephony will be directed to the ISO outputs and the streaming to the Line outputs.
This allows you to have music on the AUX source of your car radio. When using streaming, the mute application on your system will not be activated. |

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iPod / iPhone |
The message “iPod not supported” appears when I connect my iPod to the Parrot MKi |
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Does the iPod/iPhone begin charging when I connect it to the Parrot MKi9200? |
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Yes, while the system is operational. |

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USB |
What USB key models are supported? Are there restrictions in terms of capacity ? |
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The MKi9200 is compatible with the majority of USB keys. There is no restriction in terms of capacity of USB keys. |

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What should the format of my audio files on my USB device be in order for them to be read by the MKi9200? |
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Only MP3 (Mpeg 1 Layer3) or WMA formats are supported. |

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When I connect my iPhone and a USB device to the MKi9200, I can’t access the content on the USB device |
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This is normal: The iPhone takes priority. Disconnect your iPhone to access the content on the USB device. |

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Certain songs on my USB flash drive are not detected by the Parrot MKi9200/The message "no audio file" appears |
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This problem occurs if you have audio files with too high a sampling rate on your USB flash drive. Songs encoded without loss of audio quality cannot be read/detected by the Parrot MKi9200. |

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SD Card |
What SD card models are supported? Are there restrictions in terms of capacity? |
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The Parrot MKi9200 is compatible with the majority of SD cards, as well as any other format on SD adaptor. There is no restriction in terms of capacity of SD cards. |

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How do I link the album covers of the music playing? |
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First of all, check that this image is present in the album tags. If not, simply add the corresponding image to the album in the file containing the album in the JPEG format (< 1Mb). If there are several images in the file, the image entitled Cover.jpg will be displayed by preference. |

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What should the format of my audio files on my SD card be in order for them to be read by the Parrot MKi9200? |
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Only MP3 (Mpeg 1 Layer3) or WMA formats are supported. |

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The screen of the MKi9200 freezes when I insert an SD card |
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Certain songs on my SD Card are not detected by the Parrot MKi9200 / The message "no audio file" appears |
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This problem occurs if you have audio files with too high a sampling rate on your SD Card. Songs encoded without loss of audio quality cannot be read/detected by the Parrot MKi9200. |

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Bluetooth |
I am unable to use my Bluetooth audio reader with the Parrot MKi9200 |
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Check that your Bluetooth audio reader supports the A2DP profile (Bluetooth profile that allows sending of music). Note: the iPhone does not support this profile. Consult the Compatibility page for more information. |

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