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 I cannot establish the connection between my PC and the Zikmu via Wi-Fi.
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| Wi-Fi
Connection tutorial |
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 Click here to see the corresponding tutorial. |
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| Windows Wi-Fi management |
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If your PC and/or Wi-Fi card comes with an application taking over Wi-Fi management, the Parrot Sound Manager software will not be able to configure the Wi-Fi connection between your PC and the Zikmu.
To work around this problem, you have to temporarily or permanently modify this configuration.
This procedure depends on the application. Click here for more information.
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| Firewalls settings |
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Depending on the firewall you are using, you may have to modify a setting.
Click here for more information. |
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| Wi-Fi settings reset |
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If you encounter problems while connecting your PC to the Zikmu via Wi-Fi, reset the Wi-fi settings. To do so, hold down the Wi-Fi button until all control panel icons blink once. |
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During the Zikmu configuration, how do I know if I have to select the 'Use
Automatic Configuration' or the 'Use WPS Configuration' option ?
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The type of connection you have to establish with the Zikmu depends on the model of your modem / router: you have to determine wether it supports the SES or WPS technologies.
WPS (Wi-Fi Protected Setup) or SES (Secure Easy Setup) technologies allow to establish a secured connection between several Wi-Fi devices simply by pressing a button.
To find out wether your modem supports SES or WPS technologies, refer to the documentation of your device. If you do not have this documentation:
- your modem / router cannot support these technologies if you were equipped with it before 2007 ;
- there is a WPS button on WPS modems or routers.
WARNING: Make sure you do not mistake the WPS button with a pairing button. |
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I hear audio gaps quite regularly
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| Low latency optimization |
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If your PC is equipped with the Windows XP operating system, you may have regular audio gaps. To correct this problem, use the Parrot Sound Manager system .
1. Right click on the Parrot Sound Manager icon and select Advanced config.
2. Activate the Low latency Wi-Fi streaming Windows optimization option. |
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| Positioning the Zikmu |
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The sound quality of the Zikmu can be degraded if there is an obstacle or a wall between both speakers or between a speaker and your access point. Reposition your speakers if necessary.
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| Performances of the modem / router |
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The performance of the Zikmu depends highly on the performance of your modem / router. |
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| RCA cable |
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If you have an audio cable (Jack / RCA ) connected to the Zikmu there may be some interferences if the jack connector is in contact with a wall or a piece of furniture. Unplug the Jack / RCA connector or make sure it is not in contact with anything. |
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Is it possible to use the Zikmu with a Mac via Wi-Fi ?
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Wi-Fi streaming is currently not supported on Mac OS X, but you can stream music via Bluetooth. |
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Is it possible to stream music via Wi-Fi if I have no access to the internet ?
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If you have already installed the Parrot Audio Configuration Tool software, you can stream music via Wi-Fi without an access to the internet. To do so, you first have to establish a Bluetooth connection between your PC and the Zikmu. Once this connection is established:
1. Select the Wi-Fi tab on the Parrot Audio Configuration Tool software and enter the name of your network and network key.
2. Select the Ad-Hoc option and click on Apply. |
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I wish to update my Zikmu via Wi-Fi but there is no Zikmu icon in My Network Places.
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Click on Show icons for networked UPnP devices to display the Zikmu icon in your Network Places. |
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Since I changed my Wi-Fi router, I cannot establish the connection between my PC and the Zikmu.
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Reset the Wi-fi settings on the Zikmu. To do so, hold down the Wi-Fi button until all control panel icons blink once. |
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Do I have to connect my TV to both speakers of the Zikmu ?
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No, you just have to connect your TV (or any other audio player) to one of the speakers, using a Jack – RCA audio cable.
The sound will be sent via Bluetooth to the other speaker.
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Music (or sound from my TV) is interrupted by Windows sounds while my PC is on.
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If you have already used your PC to stream music via Wi-Fi to the Zikmu, your PC will automatically consider the Zikmu as default audio device.
Right click on the Parrot Sound Manager icon and select the Local option to solve this problem. |
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When I am watching a movie with my TV connected to the Zikmu, I hear audio gaps.
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You can have this problem when the sound coming from the audio player / TV is too low. In that case, the Zikmu will consider there is no sound at all (or that the audio source is turned off).
To solve this problem, increase the sound on your audio source (while decreasing the sound on the Zikmu). |
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Is it possible to connect the Zikmu to my DVD player?
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Yes. You can connect the Zikmu to your DVD player using a RCA cable. |
Refer to the